What is Kiosk?
Kiosk is a self-service survey access point available at a unique URL in the format customername.butterfly.ai/kiosk. It allows employees to log in and complete any surveys currently queued for them, without relying on a specific delivery channel like Slack, email, or text message.
How do I log in?
Employees can log in using one of the following:
- A unique access code
- Their employee ID
How does the survey experience work?
Once logged in, employees will see their next pending survey. Surveys are presented one at a time, with pulse surveys given priority. After completing a survey, the employee simply refreshes the page to load the next one in their queue.
When should I use Kiosk?
Kiosk is especially useful in the following situations:
- You didn't receive your survey via Slack, email, or text due to a missed notification or delivery issue
- You recently changed phone numbers and are no longer receiving text-based survey links
- You don't have a company email address or Slack access (e.g., frontline, deskless, or field workers)
- You're completing a survey from a shared device in a breakroom, warehouse, or shop floor
- You're a new hire and haven't yet been fully set up in the system
- Your organization has posted a QR code in a common area — simply scan it with your phone to access the Kiosk directly
How do QR codes work with Kiosk?
Your organization may convert the Kiosk URL into a QR code and post it in common areas such as breakrooms, building entrances, or near time clocks. Scanning the code with any smartphone will take you directly to the Kiosk login page — no URL needed.
Need help?
If you're unable to log in or don't have your access code or employee ID, please reach out to your HR team or system administrator.
What does "No pending survey found" mean?
If you log in to the Kiosk and are not taken directly to a survey, it means one of the following:
- The survey has already closed and is no longer accepting responses
- You have already completed all surveys currently assigned to you
- There are no active surveys queued for you at this time
If you believe this is an error, please reach out to your HR team or administrator to confirm whether a survey is open and assigned to you.